Cancellation and Refund Policy

Guidelines for Cancellations and Refunds

At fantasysuperhero, we are committed to providing a smooth experience for all our users. This policy outlines our procedures for cancellations and refunds to ensure transparency and clarity.

Cancellation Policy

You have the option to cancel your account or subscription at any time. To initiate the cancellation process, please reach out to our support team using the contact methods available on our website or app. While we strive to handle cancellations promptly, some services may remain active until the end of the current billing cycle or subscription period.

Refund Policy

Refunds are available under the following circumstances:

• Subscription Refunds: If you cancel your subscription, you might be eligible for a partial refund based on the remaining duration of your subscription. Refunds are usually processed within a reasonable timeframe following your cancellation request.
• In-App Purchases: Refunds for in-app purchases are subject to review and approval. If you experience issues with a purchase or believe you are entitled to a refund, please provide detailed information about the transaction to our support team.
• Technical Issues: If you encounter technical problems that prevent you from using our services, please report the issue to our support team. We will investigate and may offer a refund or alternative solutions if appropriate.

Some fees or charges may not be refundable. We reserve the right to deny refund requests that do not comply with our policy or involve misuse of our services.

How to Request a Refund

To request a refund, please contact our support team and include the following details:

• Your account information or order number.
• The reason for your refund request.
• Any relevant supporting documentation or screenshots, if available.

Our support team will review your request and respond within a reasonable time. We appreciate your patience as we address your concerns.

By using our services, you acknowledge that you have read and understood this Cancellation and Refund Policy. We may update this policy occasionally, and any changes will be posted on this page.